I bought a Range Rover sport from a Koons dealership in VA and the day after, the car failed MD inspection. With so much frustration, I took the car to the Range Rover Service Center in West Columbia first thing in the morning and met a very thoughtful gentleman by the name of Richard Berger. I can not be more grateful for meeting him. He was very empathetic and understanding of my situation and took care of me and my needs and further more went above expectations and took care of the outstanding 3 recalls the car had. These cars are not cheap to maintain, and having someone that understands your pain and ensures your safety is what every dealership should have in their service technicians and Richard is a perfect example. I would like to extend my gratitude and appreciation for the service I received from Richard and would completely recommend him to anyone that is in need of servicing. Please give him the recognition and any additional incentives he deserves. Thank you
Great sales experience! Sales representative was terrific. Adrian made the sometimes dreaded procedure enjoyable.
I had a great experience buying my Range Rover. It is a wonderful car/SUV
Every interaction that I have had with this dealer has been nothing short of excellent. Buying process was simple and price was very fair. My two visits to the service dept have been very smooth. We love our F-Pace and the experience with this dealer has made it that much more enjoyable.
Thank you Arnold O-B at Land Rover West Columbia!!! You made our shopping trip which turned into a purchase of a Ranger Rove Evoque an amazing experience!!! I'm loving my new ride!!
Richard is awesome really appreciate the effort he put forth.
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